Online Orders FAQs
General Ordering & Delivery
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I would like to place an order. Are you able to deliver on the day I place my order or do I need to order in advance?
We accept orders for delivery both on the day of your order or in advance. If you need a quick order though you can visit us on Grab Food - Click Here
Are your prices the same as in store?
Yes, they are. All prices in our online store are identical to the prices in our shop.
Is there a minimum order quantity?
No.
Do you offer self-collection?
Yes, you can collect from our store at 38 Margaret Drive 01-08 Singapore Singapore 141038 +6587856610
What do you charge for delivery?
- Pickup (Free): Collect your order at OMG Decadent Donuts, 38 Margaret Drive #01-08, Singapore 141038
- Same Day & Future Delivery ($15): Available during your preferred timeslot of 10:30am–1:30pm, 2:00pm–5:00pm, or 6:00pm–9:00pm.
- Surcharge ($10): For deliveries to Sentosa and Changi
Order Troubleshooting
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I made an error with my order details! What should I do?
Contact us with your order number immediately on WhatsApp +6587856610
The recipient isn't at home. What happens?
The order will be left at the front door.
There is an issue with my order (missing/damaged items). Who do I call?
Call or Contact us with your order number on WhatsApp +6587856610
Gifting, Corporate & Events
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I'm hoping to order a large number of donuts or donut bites. Is there a discount?
5 boxes – 5% discount
10 boxes – 10% discount
15 boxes – 15% discount
20 boxes - 20% discount
These discounts will be applied automatically at checkout.